Website Security

We protect your site from malware, you get peace of mind. And we won’t stop until your site is 100% safe, secure and clean.

Serveroo Website Security

What is website security?

Powerful protection against the worst threats. Most site owners aren’t aware of all these different threats, but we are – and we protect your site against each one of them and more.

Malware detection and removal

We scan your site daily – not just the front end, where customers could get infected – but also at the server level, where infections can cost you valuable resources.

Google blacklist monitoring and removal

If your site is compromised and blacklisted by Google we notify you of the problem and work to get things cleaned up and your site removed from Google’s blacklist.

Web Application Firewall prevention (WAF)**

Stop malware before it gets a chance to infect your site. Our Web Application Firewall (WAF) intercepts and inspects incoming data and automatically removes malicious code.

Content Delivery Network performance boost (CDN)***

Improve your site’s load time by up to 50%. Our Content Delivery Network (CDN) stores your content on multiple servers around the world, so it’s always close to your visitors.

Distributed Denial of Service prevention (DDoS)

This attack can bring down your site by overwhelming it with a flood of automated traffic. And every minute your site is down, you’re losing customers and sales. Our advanced security monitoring and Web Application Firewall (WAF) prevent this type of attacks.

Brute force prevention

This is where an application cycles through every possible password combination until it finds one that works. From there, hackers can access your system, steal sensitive data and do pretty much whatever they want.

Injection prevention

With injection flaws, a hacker sends malicious data as part of a command or query that tricks the site into doing something it shouldn’t, such as giving the hacker your entire customer database.

Cross–site scripting prevention

Commonly abbreviated as XSS, this attack sends user-supplied data to a web browser without validating it first. Hackers use these flaws to hijack users away from the site or deface it, costing the site owner to lose business.

Zero day prevention

This is an attack that’s launched as soon as new vulnerability is discovered, before a patch is available. While these are impossible to predict, our WAF will virtually patch your site within moments of a Zero Day attack being disclosed.

All plans include

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Protection for unlimited pages within a single website.

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Google blacklist monitoring and removal.

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Trusted site seal.

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Compatible with most CMS and custom-coded sites.

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Security analysts for advanced issues.

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Brand reputation monitoring.

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100% clean site - guaranteed.

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Advanced protection and speed boost. (Deluxe, Ultimate and Express)

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Advanced security monitoring.

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Unlimited malware removal and hack repair.

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30-day money back guarantee.

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CDN performance accelerator and Advanced DDoS mitigation. (Ultimate & Express)

Our Support

We’re here when you need us

Because we know that even the best technology is only as good as the people behind it. That’s why we offer expert, 24/7 phone support, plus a lot more.

Jarrad, VIC

Great professional staff really helped kickstart my online presence. The staff were fantastic through the whole process and made things a real breeze!

William, ACT

Really helpful support by email, Serveroo helped me find a plan that meets my needs and got me started with my website! If you’re looking for web hosting, I would hands down recommend Serveroo over the bigger players.

Frequently asked questions

How does web hosting work?

Once you purchase a Web hosting plan, Serveroo stores your site on one of our servers and assigns it a unique DNS. The DNS serves as the address that allows people around the world to find and view your website. This unique address is required in order for people to view your site.

By purchasing a website hosting package, you’re basically buying space on one of our servers. It’s similar to the space on a computer’s hard drive, but the server allows your website’s files to be accessed from anywhere.

For more information, visit our Web Hosting product support page.

What kind of web hosting do I need?

We offer both Windows and Linux hosting. Which one you need depends on what you want to do with your site, like whether you want to create a shopping cart, host a podcast, or add a blog. If you’re not sure if you need Windows or Linux, you can always call Serveroo hosting support team. We’re here to help 24/7.

The link below offers a simple, step-by-step guide to picking the best web hosting package for your site. Our different packages to find one that fits the size of your website and the traffic it generates. And as always, our award-winning 24/7 support can answer any of your questions.

For more information, see Should I choose a Windows or Linux hosting account?

What can I use to build my website?

You can build your website in several different ways – from hand-coding with HTML to using a website builder program.

If you require a lot of functionality and versatility from your website, you’ll benefit from programs and applications that can help you build your site. Our Web hosting plans give you access to free, server-side applications that can be used to develop and customize your website, including popular Content Management System (CMS) applications like WordPress® and Joomla!®. You can even add a Dedicated IP if you plan to add an SSL Certificate later.

How do I transfer my web pages to your server?

If you’ve built your website in a HTML editor, like Dreamweaver or Microsoft Expression Studio, you have to upload your website files via FTP (File Transfer Protocol). We have a built-in FTP File Manager that you can access in our Hosting Control Center.

However, if your files are larger than 20 MB, we recommend using the tool FileZilla, which works with Windows®, Mac®, and Linux® operating systems, or other third-party FTP clients.

For more information, see Uploading Files to Your Website (FTP).

If I already have a website, can I transfer it to your web hosting?

Moving your website to Serveroo is a simple process. If you have access to your existing website files, you can upload them through our Hosting Control Center or via an FTP client. If you don’t have a current copy of your website, you should be able to request one from your current website hosting provider.

If you have any questions along the way, our 24/7 support team is here to assist you. We can help you determine the best method for transitioning your website to a Serveroo account.

For more information, see Transferring Your Hosting Account.

Disclaimers: *Google will blacklist sites that could be considered dangerous to visitors, which makes it nearly impossible for people to find you. We identify and resolve any blacklisting issues, so there’s no interruption to your business. **As opposed to simply scanning for malware that may have already infected your site, our Web Application Firewall (WAF) provides around-the-clock, proactive protection to block malware from ever reaching your website. ***Our Content Delivery Network (CDN) stores your content on multiple servers around the world, which means visitors connect to servers that are physically closer to them. This speeds up your website’s performance by at least 50%.

Contact Us

(02) 8042 8923

support@serveroo.com.au

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We offer a complete product line, including comprehensive hosting solutions, Web site creation tools, Secure SSL certificates, personalised email with spam and anti-phishing filtering, e-commerce tools and more.